Booking
Terms for UK Guests
The booking form must be completed and signed by the party leader
(the client) who must be over 18 years of age. The signing of
the booking form shall be deemed to be a contract with the client
and Roy Lodge and will constitute the acceptance of the booking
and payment procedure terms and conditions by the client and shall
be a warranty by the person so signing that they have the authority
to act on behalf of the persons named on the booking form including
any substitutions or additions by any subsequent agreed amendments
to the booking. The procedures and conditions will still apply
even if for any reason the booking form has not been completed
by the client, e.g. In the case of a late booking requested by
telephone which necessitates immediate commitment. The booking
is not accepted until the completed and signed booking form together
with the appropriate deposit has been received and the acknowledgement
receipt has been issued. If the booking is not accepted for any
reason the deposit will be refunded in full. Amendments to, or
cancellation of a booking by the client will be subject to the
provision of the Cancellation sections of these terms and conditions.
The accommodation cannot be shared assigned or sublet and the
only persons shown on the booking form are permitted to stay in
the property. Persons, children under the age of 18 years are
not acceptable unless accompanied by a parent or parents or an
adult. Pets and Smoking are not allowed. Any infringements of
these conditions may result in the bond being withheld.
Booking Terms for World-wide
Guests
The e-mail correspondence or any telephone arrangements will form
the contract between Roy Lodge and the Party leader. The Party
Leader will be the person that has communicated by e-mail and
has discussed the contract with Roy Lodge by telephone. It is
this persons Postal address and e-mail address that will be used
for any further communication. The booking is not accepted until
the appropriate deposit has been received into Roy Lodge's bank
account, the check has cleared and the acknowledgement receipt
has been issued. If the booking is not accepted for any reason
the deposit will be refunded in full. Amendments to, or cancellation
of a booking by the client will be subject to the provision of
the Cancellation sections of these terms and conditions. The accommodation
cannot be shared assigned or sublet and the only persons shown
on the booking form are permitted to stay in the property. Persons,
children under the age of 18 years are not acceptable unless accompanied
by a parents or an adult. Pets and Smoking are not allowed. Any
infringements of these conditions may result in the bond being
withheld.
Payment
Deposits and payments are to be made in accordance with the booking
and payments procedure provided by Roy Lodge at the appropriate
stages. Failure to comply with these arrangements will be deemed
to be a cancellation by the client and will be subject to the
cancellation charges as detailed below..
The Rental Period.
Reservations normally run from Saturday to Saturday and are for
a minimum of 7 nights( other than by arrangement)
The Villa is available for occupation from 4.00 p.m. (local time)
on the day of arrival until 10.00 a.m. on the day of departure.
Vacating after 10.00 a.m. May incur charges equivalent to one
days occupation cost.
Rental Charges
The villa rental charges and the items included are as agreed
by the client and Roy Lodge at the booking procedure stage.
Price Guarantee
The rental price for the villa is fully guaranteed when the deposit
has been paid and the acknowledgement receipt has been issued.
Amendments
The effective date of any amendment is the date on which details
of the proposal amendment are received in writing.. Whenever possible
any amendment to the booking requested after the booking has been
confirmed, will be accommodated dependant on the nature of the
amendment additional costs may be incurred.
The Security Bond
The client is solely responsible for any damages or breakage's
that may be caused to the property by the client or the client’s
guests or to its contents, furniture and fittings and also for
any loss of items in the inventory during their stay or indeed
any breaches of the rental agreement.Therefore a £150 ($250)
refundable security bond payable with the final balance, will
be held against such an eventuality. The villa is inspected both
before and at the end of each occupation and upon confirmation
that all is in order, this deposit will be refunded in full. Since
it is not possible to check the accommodation before departure,
the security bond will be reimbursed 2 weeks after departure.
Charges for damages , losses or any maintenance or repairs to
equipment, amenities, fixtures necessitated by misuse will be
at the discretion of Roy Lodge and will be deducted from the security
bond. In the event of any damage or loss which is assessed to
be in excess of the security bond, the client will be held responsible
for full reimbursement of the outstanding amount within fourteen
days. If this amount of money is not received within 14 days,
these terms and conditions will constitute the notice required
before action when applying to the appropriate County Court.
It would be appreciated if the property is left in a clean and
tidy condition at the end of the rental period. If the villa is
left in a unreasonable state of cleanliness then penalties will
also apply.
Cancellation by the
Client
Any cancellation by the client must be notified in writing or
e-mail directly to Roy Lodge. Cancellation by telephone will not
be accepted. In the event of cancellation by the client, the following
charges will apply.
PERIOD BEFORE DEPARTURE CANCELLATION CHARGE
More than 10 weeks........ Deposit only.
Less than 10 weeks ..........100% of all costs (i.e. No reimbursement)
Cancellation by Roy
Lodge
In the unlikely event that circumstances beyond our control necessitate
cancellation of the booking . We will refund any moneys paid by
the party leader (without interest), compensation or sub sequential
loss of any kind.)
International Travel
Requirements.
Clients are personally responsible for the provision of international
and health documentation. Cancellation caused by clients due to
incorrect documentation will be charged the relevant cancellation
fees.
Force Majeure
Roy Lodge and his representatives accept no responsibility whatsoever
and no compensation or any other payment will be made if any cancellation
or change to the terms of the booking becomes necessary due to
war or threat of war, riots, civil commotion, terrorist activities,
industrial disputes, natural disasters, fire, flood, adverse weather
conditions, technical problems with transportation, closure or
congestion of airports, alterations or cancellation of schedules
by carriers, or any other events beyond Roy Lodges control.
Complaints.
Should a problem arise whilst on holiday relating to the premises,
immediate contact should be made with our representatives who
will seek to resolve matters speedily.
Brochure Description
Whilst all information supplied in the brochure is deemed to be
correct and to the best of our knowledge, it is understood that
the information supplied is for guidance purposes only and does
not form part of any contract.
Free Unlimited telephone calls
Any calls to a cellphone in the UK or USA will incur a charge
of £3 ( $5 US) per minute.
We have an arrangement with our telephone service utility to monitor
all cellphone calls on the date they were called. All charges
incurred by cellphone calls will be deducted from the security
bond.
Normal phone calls are free as advertised. We apologise for this
inconvenience but the charges are out of our control.
Burglar Alarm
If the Police/Sheriff are called out due to an inadvertent operation
of the burglar alarm then a charge will be imposed by the local
Sheriffs department on the villa owner. This charge will be deducted
from the security bond.
Use of PC and Internet
Computers, unfortunately are susceptible to malfunction periodically.
Therefore the risk of this happening must be accepted by the client
when the villa is booked. If the PC fails during your vacation
we will endeavour to fix the problem as soon as possible. The
same condition also refers to any failures due to the Internet
Service Provider.
Guests sometimes feel the need to alter the computers settings.
If the settings to the PC have been changed to a degree such that
the PC requires maintenance time to correct the problems then
a maintenance fee will be deducted from the bond. This also applies
to any unauthorised material found on the PC hard drive after
the guests have departed.
WC/Toilet
Toilet blockage can occur from time to time due to guests disposing
of sanitary towels or the use of excessive toilet tissue usually
by children. If this happens the toilet can be unblocked with
use of the rubber plunger supplied.
If the management company is called out to unblock the toilet.
They will charge the guest $40.
Limitation of Liability
Although every effort is made to ensure that the villa is in perfect
condition, Roy Lodge cannot accept responsibility for third party
claims, accidents, damage, or loss of property, or for any expenses
incurred for any reason, including changes caused by Force Majeure,
regardless of howsoever they have occurred, nor can liability
be accepted for injury as a result of the use of the swimming
pool, howsoever caused. Guests are specifically advised not to
allow unsupervised children to use the pool. Glass is not permitted
in the pool area. There is a fold up security fence erected between
the villa and swimming pool which restricts access to the pool.
It is strongly advisable that when young guests or non swimmers
are present that this fence should remain in position at all times.
If the fence is rolled back by the client then full responsibility
for that action shall be the clients.
BBQ Grill
The grill is a gas only grill and using coals or other types of
solid fuel will seriously damage the grill. If this happens then
the guest will be responsible for the damage that the solid fuel
has caused. Gas for the grill is to be borne by the guest and
new gas bottles that may be required during the guest stay will
be the responsibility of the guest. When the gas BBQ grill is
used during the stay then the guest is responsible for keeping
the grill in a fit state of cleanliness in readiness for the next
guests. If the BBQ gas grill is found to be needing a satisfactory
clean after the guest has vacated the villa then the cost of cleaning
will deducted from the security bond. The present cost of a clean
stands at $30
Pool temperatures
Pool temperatures are dependant on local weather conditions. Florida
ambient temperatures during winter nights can drop below 50 degrees
F. The Pool water is heated by a "Heat Pump" this device
takes heat from the outside air and uses it to heat the pool.
This may result in early morning pool temperatures falling below
82 degrees F until the sun heats up the morning ambient air. If
this happens pool temperatures will recover to normal by lunch
time.
Law
This contract is subject to and shall be construed in accordance
with the Laws of the United Kingdom and the parties hereby submit
to the exclusive jurisdiction of the United Kingdom Courts.
|